Candidates must possess a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent. Must have a CCNA certificate 1 to 4 years experience working with VoIP, TCP/IP and Internet/Intranet. Experience working in the BPO industry is an advantage In-depth knowledge of IP routing and T1/DS3/E1 circuits. Has extensive knowledge in troubleshooting hardware & software faults. Proficient with Microsoft Word, Excel and other job specific tools. Has firm commitment in finishing tasks according to given instructions. Has extensive knowledge in troubleshooting network devices like Cisco switches/routers. Experience in setting up cisco switches and routes. Superior Linux Administration Skills. In-depth knowledge of windows server administration (AD, GPO). Knowledgeable in VPN technology (OPENVPN, IPSEC). Has extensive knowledge in call center suite (Vicidial, Five9). In-depth knowledge in asterisk telephony and IP PBX administration. Has a sense of initiative and need not to be constantly supervised. Experience working on structured cabling both copper and fiber. Firewall security/UTM administration. Extensive experience in IP camera system administration. In-depth knowledge of Pfsense firewall administration. Experience in cloud wireless systems. Knowledgeable in PCI audit is a plus. Willing to work on-site