Qualifications: -At least HS Graduate/ Senior High School Grad(with diploma/Certificate) -With good-excellent communication skills -Must possess basic web navigation skills -Willing to work on holidays, weekends, shifting schedules and extended working hours -Willing to start immediately -At least 6 months of CCE Responsibilities: -Handle customer complaints, inquiries, provide appropriate solutions and alternatives within the time limits -Build sustainable relationships and trust with customer accounts through open and interactive communication -Provide accurate, valid and complete information -Keep records of customer interactions, process customer accounts and file documents -Follow communication procedures, guidelines and policies Perks and Benefits -Non-Taxable Allowance -Night Differential -13th Month Pay -Monthly Incentives -Bonuses for Sales Account and Perfect Attendance Bonuses -Opportunities for Promotion -HMO -Regularization